Privacy Policy

1. Scope of this policy

This Privacy Policy applies to this public informational website and ordinary communications initiated through it. It does not replace any separate patient privacy notice, informed-consent document, laboratory privacy policy, secure portal terms, financial policy, or other clinical document that may apply if you become a patient or client.

2. Information the public website may receive

As currently configured, the website does not include a public medical-history form, patient portal, user account, online payment system, genetic-data upload, third-party advertising pixel, or cross-site behavioral advertising feature. If you call or email the practice, Connected Wellness receives the information you choose to provide in that communication.

Website hosting, network, security, and browser infrastructure may automatically process limited technical information such as IP address, browser or device type, requested page, date and time, referring page, and security or error logs. Such information may be processed for website delivery, security, troubleshooting, abuse prevention, and maintenance.

3. Do not send sensitive information through ordinary email or this public website

Email and ordinary internet communications can pass through third-party systems and should not be assumed to be a secure clinical communication channel.

4. Health, clinical, and genetic information

Information created or received in connection with actual professional services may be subject to separate federal or state privacy, confidentiality, medical-record, genetic-information, or breach-notification requirements. Connected Wellness treats genetic information as highly sensitive and does not intentionally request genetic test results through the public website.

Applicable Arizona law may impose specific confidentiality and consent requirements for genetic testing and information derived from genetic testing. Website use or acceptance of this Privacy Policy is not intended to substitute for any informed consent or authorization required for genetic testing or disclosure of genetic information. Separate consent or professional documentation should be used when required.

5. How website-related information may be used

Information received through website-related communications may be used to respond to inquiries; discuss scheduling or service availability; provide requested information; maintain website, network, and information security; administer business operations; comply with legal, licensing, regulatory, or professional obligations; establish, exercise, or defend legal rights; and protect patients, clients, the practice, or others where legally permitted or required.

6. How information may be disclosed

Information may be disclosed to service providers that support hosting, email, communications, security, professional advice, or business operations; when required or permitted by law, legal process, licensing, or regulatory requirements; to protect rights, safety, security, or property; or in connection with a lawful business reorganization or transfer, subject to applicable confidentiality requirements.

Connected Wellness does not sell personal information for money. As the website is currently configured, Connected Wellness does not intentionally disclose website visitor information for cross-context behavioral advertising or use third-party advertising pixels.

7. Cookies, analytics, and tracking

The current website does not intentionally deploy third-party advertising cookies, social-media pixels, session-replay tools, or third-party behavioral analytics. Hosting and delivery systems may use strictly necessary technologies or logs for security, network operation, and functionality. The website also uses a third-party review widget supplied through Reviewability/ReviewLead to display review content. When that widget loads, the provider may receive limited technical information needed to deliver the embedded content, such as IP address, browser or device information, and the page request. If materially different analytics, advertising, or tracking technologies are introduced, the privacy analysis and this policy should be updated before or when those technologies are deployed.

8. Third-party laboratories and services

Genomic testing, laboratories, supplement companies, scheduling tools, email providers, or other external services may be operated by independent third parties. Their consent forms, privacy policies, security practices, retention practices, and terms govern information they collect directly. Connected Wellness does not control independent third-party systems merely because this website links to or references them.

9. Retention

Website-related information is retained only as reasonably necessary for the purpose for which it was received, ordinary business and recordkeeping needs, security, dispute resolution, and applicable legal or professional obligations. Clinical records, if any, are governed separately by applicable record-retention requirements and practice policies.

10. Security and breach response

Reasonable administrative and technical safeguards appropriate to the information and systems in use should be maintained. No website, email service, network, or storage method can be guaranteed to be completely secure. If a security incident triggers a legal duty to investigate or provide notice, Connected Wellness will address the incident in accordance with applicable law.

11. Children

This public website is directed to a general adult audience and is not designed to knowingly collect personal information from children under 13. A parent or legal guardian should contact the practice directly regarding services for a minor and should avoid sending sensitive information through ordinary email.

12. Privacy requests

Depending on where you live, the information involved, and the laws that apply, you may have rights concerning certain personal information. Requests may be sent using the contact information below. Connected Wellness may need to verify identity and may retain information where permitted or required by law. Nothing in this policy limits rights that cannot lawfully be waived.

13. Changes to this policy

This policy may be updated to reflect changes in the website, technology, services, vendors, or law. The effective date above identifies the current version.